Overall4In this Spin Palace review, we will be looking under the bonnet of this iconic online casino and investigating exactly what it has to offer. We will take a close look at the welcome bonus as well as the ongoing promotions for existing players to see if they are worth getting involved with. Finally, we will be revealing if there are adequate banking options in place and if the customer support is of a high standard.
- Players from USA accepted: Yes
- License: MGA
- Languages: English
- Live Chat: Yes
- Deposit Bonus: 100% up to €1,000
The Spin Palace Online Casino Bonuses
Let’s begin this Spin Palace review by looking at the welcome bonus. This is one of those sign-up bonuses which covers the first three deposits that a player makes into their account.
The first deposit is rewarded with a 100% matched bonus of up to €400, the second with a 100% matched bonus up to € 300, and the third deposit is also rewarded with a matched bonus of up to € 300.
In order to trigger these Spin Palace bonus offers, a minimum deposit of €10 is required, so as an example, if you opened a Spin Palace casino account and made an initial deposit of €50, you would receive a €50 bonus.
There is a wagering requirement of 70x the bonus amount, which is on the high side, and there are several games which either do not count towards the wagering requirements or which do not fully count. The complete list is featured under the terms and conditions of the welcome bonus, which can be found on the Spin Palace website.
Spin Palace online casino also offers a regular Spin Palace bonus and promotions to existing players, so make sure that you use an email address which is checked on a regular basis as this is usually the method which Spin Palace uses to notify players of what’s available.
Spin Palace Casino Games and Software
If you have been involved with online casinos since they first became popular, you will no doubt be aware of casinos like Spin Palace, who are powered by the Microgaming software provider.
Spin Palace casino was established in 2001, so this operator could easily be described as a benchmark for Microgaming titles, so if you have a favourite game from this developer, you will be able to play the games at Spin Palace casino.
When putting together this Spin Palace casino review, we were impressed by the way that the site is laid out in terms of how to access the different games which are available. The different types of games are listed down the left-hand side of the website, and as well as slots, roulette and blackjack, there are also links to casino tournaments, Sic Bo, and live dealer games.
Spin Palace casino also hosts different variations of table games, if you enjoy playing blackjack for example you will be pleased to know that Spanish Blackjack, Vegas Blackjack and Atlantic City Blackjack are all available to play.
Some players may be disappointed by the fact that the games are predominantly by Microgaming but depending on which country you are based, Ezugi, Evolution, and NetEnt games are also available to play.
- Huge welcome bonus
- Excellent customer support
- Welcome bonus comes with high wagering requirements
- Limited software providers
Spin Palace Casino Banking Options
The Spin Palace banking options are well laid out and can be accessed from the ‘My Account’ section of the website. Whilst there are not as many banking methods as you will see on some top online casinos, there are more than enough options here to suit the circumstances of most players.
Visa/Mastercard, Skrill, NETELLER and bank transfers are all accepted, and when it comes to making a withdrawal from Spin Palace casino, the length of time that it takes to receive the withdrawal basically depends on the payment method used.
For example, a withdrawal back to Skrill or NETELLER could take as little as a few hours after the withdrawal has been processed, but a withdrawal back to your Visa or Mastercard could take up to 5 working days. The time it takes for Spin Palace to process a withdrawal can take up to 3 days and from our experience, that sounds about right.
Spin Palace Online Casino – Licencing and Security
If you have any worries about the security aspect of Spin Palace casino, put your mind at rest because they are licenced by the Malta Gaming Authority who are widely considered to be one of the most strict licencing authorities in the business.
This is excellent news for Spin Palace casino players because it means that this is a casino which ticks all the right boxes in terms of safety and security.
The gaming titles at Spin Palace online casino are monitored by eCOGRA who are regarded as being the number one independent and internationally approved testing agency. This means that the Spin Palace casino games are being constantly monitored to ensure that they are fair in terms of the RTP (return to player) percentages.
They also act as an arbitrator should any online casino player have any complaints regarding their game play experience.
24/7 Customer Service
The Spin Palace customer support is available around the clock and can be contacted by telephone, email, or live chat. What’s more, the support is available in six languages, English, French, German, Italian, Swedish, and Brazilian Portuguese.
We contacted live chat with several questions (in English), and we were pleased with the friendly and helpful advice that we were given. We had to wait less than two minutes to get connected, and our queries were resolved straight away.
Even though telephone and email support options are available, we would recommend live chat as you don’t have to wait long to be connected, and you will have a record of the chat should you need to refer to it at a later date.
How to Open a Spin Palace Casino Account
The layout of the Spin Palace online casino is slightly different to what you might be used to because the sign-up button is not in the top right-hand corner of the website but instead, in the middle of the page.
The sign-up process is just a matter of entering your personal details and you will then be ready to start playing.
There is also the option of opening a casino account through the Spin Palace mobile casino or the Spin Palace app, but you should be aware that the Spin Palace app is not available in every country. It should be noted that whatever platform on which you decide to play Spin Palace casino, the same log in details and cashier are used for them all, so if you make a deposit into your account using a mobile device, the balance will also be available to use on the desktop version of the casino.
Even though the Spin Palace online casino was established in 2001, it was revamped a few years ago which means that it is now looks totally different to how you may remember it. Even though Microgaming is the main software provider, there is still a fantastic range of games which are of the highest quality.
The welcome bonus does have a rather high wagering requirement but there are also regular bonuses for existing players which can sometime be quite lucrative.
The customer support is very good so it would be fair to say that Spin Palace casino is definitely worth a closer inspection if you are looking for a new account to open.